| SHIPPING POLICY
All products are shipped by Registered Post using An Post. Delivery of your items can take up to 14 working days from the date your order is placed online.
The Track & Trace number for your package will be confirmed by e-mail at the time you are notified your goods have been dispatched. You can track the progress of your shipping at www.anpost.ie.
Approximate shipping costs per single item at present are as follows;
Ireland = €4.50
United Kingdom = €17.00
USA = €31.00
All shipping costs are calculated separately and applied to your shopping cart relative to the number of items purchased for you to see prior to confirming purchase.
RETURNS POLICY
If your goods are received damaged or are unsatisfactory in any way, we must be notified immediately upon receipt and, in any case, within no more than 7 days of receipt. Please notify us in writing detailing the condition of the goods and reasons for return. We will promptly respond whether the problem can be resolved or advise you to return the goods. Contact should be made by e-mail to the following email address within the time period specified above;
thomas[at]donegalknitwear.com
All returned merchandise must be sent to the following address and contain a written account containing proof of purchase and reasons for return. It must arrive at this address within 14 working days of confirmation of return.
Donegal Knitwear,
Unit 1, The Mart,
Glencolmcille,
County Donegal,
Ireland.
All agreed returns will be refunded in the currency purchased via the website, to the value of the product at the time of purchase. The return postage cost must be paid for by the recipient unless otherwise agreed between customer and supplier prior to return. |
